Important Information
Policies
To help make your stay at Holiday Inn Express & Suites Racine in Sturtevant as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies cover arrivals, payments, smoking, and special requests.
The policies at Holiday Inn Express & Suites Racine cover arrival, identification, payment, smoking, pets, accessibility, and reservation changes. Complimentary amenities include breakfast, Wi-Fi, and on-site parking, while every room remains subject to its listed occupancy, bedding, accessibility features, and cancellation conditions.
- Check-In, Check-Out, and Minimum Age
Check-in begins at 3:00 PM, and check-out is required by 11:00 AM. The primary guest must be at least 18 years old and may be asked to present valid government-issued photo identification.
- Payment, Deposits, and Cancellation
An accepted payment card may be required at arrival for accommodation charges, taxes, and incidental authorization. Deposit conditions can vary by reservation. Cancellation and prepayment terms depend on the selected rate and should be reviewed before confirmation.
- Pet and Smoking Policies
Pets are not permitted at the hotel. Qualified service animals are accepted under applicable accessibility requirements. The property is smoke-free, and smoking is not allowed inside guest rooms or enclosed common areas.
- Children, Bedding, and Room Occupancy
Children are welcome, and family-friendly layouts include rooms with two queen beds and selected suites. Maximum occupancy depends on the reserved category. Connecting rooms and additional sleeping arrangements should be confirmed before arrival.
- Parking, Accessibility, and Special Requests
On-site parking is complimentary. Accessible rooms, connecting accommodation, early arrival, late departure, particular floors, and specific bedding requests remain subject to availability. Guests requiring mobility, hearing, bathroom, or doorway features should reserve the appropriate category in advance.